One had giveth, the other taketh away. Delta Airlines announced it will be providing Wi-Fi service on all US domestic flights by the end of the summer. That’s good news. The bad news: expect service levels to decline on all US airlines as they penny-pinch their way to bankruptcy. I’ve read in the news that some airlines are charging for water, soda, coffee, blankets, pillows and extra baggage. Soon they’ll have coin-operated toilets.
Meanwhile the European rail experience just got better with St. Pancras station in London adding free Wi-Fi service. Note: they have the longest champagne bar in Europe!
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August 7th, 2008 at 05:36
[...] was reading Esme Vos’ post lamenting the recent decline in service on domestic airlines, even as United is touting WiFi on all flights starting soon. Well, [...]
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