Comments on: Macbook Pro blank screen problem: logic board failure

By: Reinhold

Reinhold — Fri, 12 Feb 2010 19:03:51 +0000

Well, baking bread smells better and is easier to be successful with. Although you might be running lucky if you try baking Mac Logic Boards. Sometimes…. lets say less than FiftyFity…more just one third of you efforts have a slight chance of being successful. If you want to raise your odds leave it to professional folks who know what they doing. Most of the time they have extremely expensive infra red soldering machines to fix that well known technical fault.

If you wanna get rid of your broken / damaged “apple-stuff” such as iphones, ipods, macbooks, ibooks, ipads…. etc let me know. Reinhold.Kemper@gmx.net or gimmie a call on +49.177.13.111.31, Berlin Germany

By: AldenJ

AldenJ — Wed, 10 Feb 2010 11:08:08 +0000

I got the the black screen of death in December 09. First it failed during watching a video, but a restart solved the problem. Happened twice more, and then restarts no longer worked. Read all about the Nvidia problem. Took it into the Mac dealer. Nvidia test passed, so they said it was a logic board problem and NOT covered for repair. My 4k AUD macbook pro will now cost $2300 AUD to get fixed! That was a brilliant 2.5 year investment (bought it July 2007).

For that price I could by a top of the line PC every year and still be on out less money. VERY dissapointed with apple. Will definately complain, maybe then they will start to cover all their faulty crappily made logic boards and not just the faulty crappy Nvidia chips.

The apple repair rep was very appolgetic, even tried extra to get the chip to fail. Made me think this is happening quite a bit. When I pressed the issue, he stopped short of saying the logic boards are crap, but did say I should definately call apple and push the issue.

The dirty, evil, theiving robbing b***rds!

By: Bonnie

Bonnie — Wed, 20 Jan 2010 22:38:20 +0000

Holy Mackerel, THANKS!!!

Thanks for posting this info. My computer came down with BSD (Black Screen Death) and I thought that for sure I would have to replace the computer considering it was 2 yrs old, and no Applecare coverage.

We called Apple Customer Support, they walked us through a few tests, then scheduled an appointment at our local Apple store. Took it in, they fixed it – no charge. Awesome. That doesn’t happen very often in life. Thanks for the info!!!

By: Attila

Attila — Wed, 20 Jan 2010 01:02:55 +0000

Hello All!

I had the same problem. Started a bit more than a month ago. I went to 2 different official Apple service here, in Hungary. They said: NO! This is not the Nvidia problem. This Logic Board. No boot, just only the power led, both reaction for power on/off. The test was not ran, so they said, i have to buy a whole new Logic Board. 4weeks fight, no result, no hope. But I did not gave up. I was looking everywhere. I found a very professional and hard core but 3rd party service. They did an independent test. They said: “off course this is the known Nvidia problem” aaaand…. They fixed for the next day. I’m using again that MacBook pro right know. Obviously the Apple knew exactly what is the problem, but they not gonna fix it. Apple, Apple… You should though that, finally somebody find a way to fix it what you can`t or just don`t want. Shame on you! How many people got this problem from you, everywhere in the world, and you still not take the responsibility in 100%, just partly. And How many people had to buy a new Logic Board, or a whole new Computer. This is insane…

By: G

Mon, 18 Jan 2010 16:33:58 +0000

“UPDATE: Apple will repair this problem free of charge.”

NOT TRUE, you have pass their little NVIDIA Test first, then and only then will Apple fix it for free.

By: Mori

Mori — Mon, 04 Jan 2010 22:51:22 +0000

Esme Vos,

There is a lot of pages of this stuff and I have to use the library so my computer time is limited. I started thinking would it be possible to collect data on how many macboook pro users have had their logic board failed. I know Apple won’t give me that information so I thought I could start a blog like yours asking macbook pro users to tell me their experience. That way I would have a good idea of how bad this situation is but I don’t know how to get started. Could you help me?

By: Esme Vos

Esme Vos — Thu, 31 Dec 2009 02:02:40 +0000

Mori,

That is very unfortunate. Apple’s computers are not cheap and many people who buy them are students who do not have a big budget to pay for Apple Care or replacements of things that break down (which should not). I encourage you to look into this further and post your findings on this blog. I am very upset that so many things go wrong with Apple’s logic board – not just Mac Book Pros – but also iMacs. The company should be ashamed.

By: Mori

Mori — Wed, 30 Dec 2009 23:22:23 +0000

Okay, I got my second opinion after they were able to run the Apple required test. Sadly, mine is due to the logic board failure not the graphic card. I don’t have Apple Care because its just too expensive, however I read that you can get it on ebay for a reasonable price. I don’t know how reliable the information is though will have to look into it. At this time I am working with a third party with whom I did get a warranty through to get my laptop fixed. I also started looking up information on Apple logic board failures and found that its not just the Macbook pro but others starting with the imacs. I am also looking to see what class action lawsuits have been filed pertaining to just the logic board and not the graphic card problem. I am not looking to sue Apple but there are a lot us out there with logic board failures and Apple seems to be little to correct the problem. I’m hoping the next time I write it will be from my laptop.

By: judy

judy — Wed, 16 Dec 2009 02:24:52 +0000

My video card just went out – took it to the apple store, had to be sent out, they replaced the logic board, sent it back to my house in 3 days. No bill, no charge! Great!

By: Alex

Alex — Tue, 24 Nov 2009 22:43:49 +0000

I recently had the black screen of death. Because I had apple care, they fixed it for free and were very prompt. They also said that it was the logic board that was defected. Everything works perfect now!

p.s. MBP 17″ purchased in Aug. 2007